Last updated: March 2026 · Effective from: March 2026 · Governing jurisdiction: New Delhi, India
By engaging QX137's services, placing an order, making any payment, submitting the onboarding form, or clicking “I Agree” on any platform operated by QX137, you (“Client”) agree to be legally bound by these Terms & Conditions in their entirety. Please read them carefully.
These Terms constitute a binding legal agreement between QX137 (“QX137”, “we”, “us”, “our”), a web design and digital services studio operating from New Delhi, India, and the Client (“you”, “your”) — the individual or business entity engaging QX137's services.
You accept these Terms by any of the following actions:
If you do not agree to any part of these Terms, you must not use QX137's services.
QX137 provides custom website design and development services, including but not limited to: custom React/Next.js website development, UI/UX design, SEO, GEO and AEO optimization, AI-readiness implementation, and related digital services.
The specific scope, deliverables, and timeline for each project are as agreed in the project brief, onboarding form, or written communication. Services are provided on an “as-is, as-agreed” basis. QX137 reserves the right to decline any project request at its sole discretion without obligation to provide reasons.
Unless otherwise agreed in writing, payment is structured as follows:
ALL PAYMENTS MADE TO QX137 ARE STRICTLY NON-REFUNDABLE. Once work has commenced, no refunds will be issued under any circumstances, including but not limited to: change of mind, business closure, dissatisfaction with style preferences, or failure to provide required content.
The only exception is where QX137 is entirely unable to deliver any work product within 30 days of receiving the advance payment, in which case the advance (and only the advance) may be refunded at QX137's sole discretion.
If the balance payment is not received within 14 days of project completion notification, QX137 reserves the right to suspend, take down, or repurpose the completed website. QX137 shall not be liable for any losses resulting from such action.
Hosting and domain registration costs are not included in the project fee unless explicitly stated in writing. These are the Client's responsibility.
Quoted delivery timelines are estimates only and are contingent on the Client providing all required content, assets, and feedback in a timely manner. QX137 shall not be liable for delays caused by: late content delivery from the Client, unclear or contradictory revision requests, force majeure events, or third-party service outages.
QX137 will notify the Client when the project is ready for review. If the Client does not respond within 7 days of delivery notification, the project shall be deemed approved and accepted.
The Client warrants that all content, logos, images, and materials provided to QX137 are owned by or properly licensed to the Client. The Client indemnifies QX137 against any third-party claims arising from Client-provided content.
Upon receipt of full payment, the Client receives a non-exclusive, non-transferable, revocable licence to use the delivered website. QX137 retains full ownership of all underlying code, frameworks, templates, components, build systems, and technical methodologies used in developing the website. This includes all custom tooling, automation scripts, and AI configurations developed by QX137.
The Client grants QX137 an irrevocable, perpetual, royalty-free, worldwide licence to: display the completed website in QX137's portfolio; use the Client's business name, logo, and screenshots in QX137's marketing materials, website, social media, and case studies; and reference the Client as a QX137 customer in promotional content — all without further consent or compensation.
The Client expressly consents to QX137 using the Client's name, email address, phone number, and WhatsApp number for QX137's own promotional and marketing communications, including but not limited to: announcements of the Client's website launch, case study publications, testimonial requests, referral programme invitations, and similar business promotions. This consent is granted at the time of onboarding and remains in effect unless the Client provides written opt-out notice to hello@qx137.com.
One (1) round of revisions is included within the project scope, provided the revision requests are consistent with the original brief and do not constitute a redesign. Additional revisions beyond the included round are billed at ₹1,999 per revision round, payable before revisions commence. A “revision round” is defined as one consolidated set of feedback provided in a single communication.
Revisions requested after final delivery and sign-off, or revisions that constitute a fundamental change in design direction, scope, or content, are treated as new work and billed accordingly.
The Client agrees to:
Either party may terminate the agreement with written notice. In the event of Client-initiated cancellation after work has commenced, all payments made are forfeited and no refund shall be issued. QX137 retains ownership of all work produced up to the cancellation date.
In the event of QX137-initiated cancellation (other than for Client breach), QX137 will refund any payment received for work not yet commenced.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QX137'S TOTAL LIABILITY TO THE CLIENT FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CLIENT TO QX137 FOR THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM.
QX137 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of business, loss of data, or reputational damage, even if QX137 has been advised of the possibility of such damages.
QX137 does not guarantee any specific results from the use of the delivered website, including but not limited to search engine rankings, traffic levels, lead generation, or business revenue.
The Client agrees to indemnify, defend, and hold harmless QX137 and its team members from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) Client's use of the delivered services; (b) Client's breach of these Terms; (c) Client-provided content that infringes any third-party rights; or (d) Client's violation of any applicable law or regulation.
Both parties agree to keep confidential all proprietary information, trade secrets, pricing structures, technical processes, and business information disclosed during the engagement. This obligation survives termination of the agreement. The Client shall not reverse-engineer, decompile, or attempt to replicate QX137's proprietary processes, tools, or methodologies.
The Client agrees not to directly solicit, employ, or engage any individual employed by or contracting for QX137 during the project term and for a period of 12 months thereafter without QX137's prior written consent.
QX137 may use third-party tools and services including Vercel (hosting), Supabase (database), Cloudinary (media), and others. QX137 is not liable for outages, data loss, or limitations imposed by these third-party providers. The Client acknowledges that QX137's platforms and automations operate subject to the policies of Meta (Instagram), WhatsApp Business, and other integrated platforms, and QX137 shall not be liable for changes in those platforms' policies that affect service delivery.
QX137 shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to: natural disasters, pandemic, government action, internet outages, power failures, platform outages, or any other event of force majeure.
In the event of any dispute arising out of or in connection with these Terms, the parties shall first attempt to resolve the dispute amicably through good-faith negotiation within 30 days of written notice of the dispute.
If the dispute cannot be resolved through negotiation, it shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India), as amended from time to time. The seat and venue of arbitration shall be New Delhi, India. The language of arbitration shall be English. The decision of the arbitrator shall be final and binding on both parties.
These Terms are governed by and construed in accordance with the laws of India. Subject to the arbitration clause above, the parties irrevocably submit to the exclusive jurisdiction of the courts of New Delhi, India for the resolution of any dispute not referred to arbitration.
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.
These Terms, together with any project-specific written agreement, constitute the entire agreement between the Client and QX137 with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, agreements, representations, and warranties.
QX137 reserves the right to update these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of QX137's services after the publication of updated Terms constitutes acceptance of the updated Terms.
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